Compliance with Refrigeration Regulations

UK legislation requires businesses involved in selling, installing, maintaining, or servicing refrigeration systems containing fluorinated greenhouse gases (F-Gas refrigerants) to hold appropriate company certification. These regulations are designed to protect the environment and ensure refrigeration equipment is installed and maintained safely.

Koolmax Group Ltd is committed to delivering professional service standards while fully complying with UK and EU environmental and safety legislation. This policy outlines who we supply refrigeration equipment to, the technical information provided with products, and the regulatory requirements that may affect equipment sales.

To support responsible supply chain practices, Koolmax Group Ltd only supplies refrigeration equipment in accordance with recognised environmental and safety standards. Certain types of refrigeration systems require confirmation that installation will be completed by certified professionals before supply is authorised.

Types of Commercial Refrigeration Equipment

Commercial refrigeration equipment supplied by Koolmax Group Ltd generally falls into two primary categories.

Plug and Play Refrigeration (Integral Systems)

Plug and play refrigeration systems represent the majority of commercial refrigeration equipment available. These units include fully integrated refrigeration systems and are typically supplied with standard electrical connections or fixed wiring installations.

Because refrigeration components are factory sealed within the unit, specialist refrigerant engineers are not normally required during installation. These systems are commonly used in catering kitchens, hospitality venues, retail outlets, and food storage environments requiring simple installation and reliable performance.

Split System Refrigeration (Remote Systems)

Split refrigeration systems consist of separate indoor and outdoor components. The condenser unit is typically installed externally, while the evaporator unit is installed within the cabinet or refrigerated space.

  • Common examples of split or remote refrigeration systems include:
  •   •  Cold rooms and freezer rooms
  •   •  Multideck display refrigeration
  •   •  Cellar cooling systems
  •   •  Air conditioning and specialist refrigeration installations

Due to the handling and installation requirements associated with refrigerant gases, split system refrigeration equipment must be installed by certified F-Gas registered engineers.

Koolmax Group Ltd will only supply split refrigeration equipment when:

  •   •  Installation is arranged through a certified refrigeration contractor, or
  •   •  Customers provide valid certification confirming installation will be carried out by an authorised F-Gas registered engineer or company

Orders involving split refrigeration systems cannot be processed or dispatched until installation certification requirements have been verified.

Commercial Supply and Purchasing Conditions

Koolmax Group Ltd operates primarily as a business-to-business supplier of commercial refrigeration and catering equipment. By placing an order, customers confirm that equipment is being purchased for professional or commercial use.

Customers are responsible for ensuring that purchased equipment is suitable for their intended application, installation environment, and operational requirements. Full product specifications, performance data, and installation guidance are provided wherever available to support informed purchasing decisions.

Product Specifications and Energy Performance Standards

Koolmax Group Ltd supplies refrigeration equipment from a wide network of established manufacturers. Our objective is to provide accurate and detailed product information to support responsible equipment selection.

Commercial refrigeration products must comply with recognised energy efficiency regulations, including Minimum Energy Performance Standards (MEPS) and European energy labelling requirements. These standards ensure refrigeration equipment meets minimum efficiency levels before it can be sold within the UK and European markets.

Energy efficiency ratings allow businesses to compare refrigeration products based on operational efficiency, running costs, and environmental impact. Koolmax Group Ltd supports customers in selecting equipment that balances performance, reliability, and long-term energy savings.

Refrigerant Safety and Environmental Responsibility

Refrigeration technology continues to evolve as older refrigerants with environmental risks are phased out. Modern refrigeration systems commonly utilise hydrocarbon refrigerants such as propane (R290) or isobutane (R600a), which offer improved environmental performance but require strict handling and installation safety procedures.

Improper installation or servicing of refrigeration systems can result in refrigerant leaks that contribute to environmental damage and safety risks. For this reason, refrigeration systems containing refrigerant gases must only be installed, serviced, or maintained by certified professionals.

Koolmax Group Ltd is committed to promoting safe refrigerant management and will only supply refrigeration equipment requiring specialist installation when certification and regulatory compliance requirements are satisfied.

Our Commitment to Customers

Koolmax Group Ltd aims to provide customers with professional guidance throughout the purchasing process, helping businesses select refrigeration equipment that meets operational, regulatory, and environmental requirements.

  • Our team is committed to:
  •   •  Supplying compliant commercial refrigeration equipment
  •   •  Providing accurate technical and performance information
  •   •  Supporting environmentally responsible equipment choices
  •   •  Promoting safe installation and refrigerant handling practices
  •   •  Offering expert advice before, during, and after equipment purchase

By maintaining strong compliance standards and promoting responsible refrigeration supply, Koolmax Group Ltd supports businesses across the UK hospitality, catering, retail, and food production industries.